1. Observe and protect
Note what's visible, limit additional damage where safe, and collect whatever history exists on the property.
2. Evaluate the house and site
What matters is roof area, valleys, tree debris, fascia condition, downspout placement, and final discharge -- not gutter color -- given Black Belt clay soils and sudden, heavy warm-season downpours.
3. Define a written scope
Spell out preparation, protection, materials, access, permits, testing, cleanup, restoration, exclusions, and change orders.
4. Compare providers
Check credentials and weigh the reasoning and boundaries behind each proposal, not only the price.
5. Inspect closeout
Check testing, cleanup, documentation, warranties, and any remaining maintenance duties.